Terms and Conditions for Rubbish Removal South London
1. Introduction
Welcome to Rubbish Removal South London. By using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before engaging our services.
2. Definitions
- Service Provider: Refers to Rubbish Removal South London.
- Customer: Any individual or entity that engages our services.
- Agreement: The contract between the Service Provider and the Customer.
3. Services Provided
We offer comprehensive rubbish removal services across South London, including but not limited to:
- Household waste removal
- Commercial waste management
- Construction debris disposal
- Garden waste collection
All services are performed in compliance with local regulations and environmental standards.
4. Booking and Payment
4.1 Booking Process
Customers can book our services via phone, email, or our online booking system. Upon booking, customers will receive a confirmation of the scheduled service.
4.2 Payment Terms
Payment is due upon completion of the service unless otherwise agreed upon in writing. We accept various payment methods, including cash, credit/debit cards, and bank transfers.
4.3 Pricing
Our pricing is competitive and based on the volume and type of rubbish collected. An estimate will be provided prior to the commencement of services.
5. Cancellations and Refunds
5.1 Cancellation Policy
Customers may cancel their booking up to 24 hours before the scheduled service without incurring any charges. Cancellations made within 24 hours of the appointment may be subject to a cancellation fee.
5.2 Refunds
Refunds will be issued for services not rendered, provided the cancellation policy is adhered to. In cases of dissatisfaction with our services, please contact us within 48 hours to discuss possible resolutions.
6. Customer Responsibilities
The Customer agrees to:
- Ensure safe and clear access to the premises for our workers and vehicles.
- Disclose any hazardous materials present that require special handling.
- Provide accurate information regarding the type and volume of rubbish to be collected.
Failure to meet these responsibilities may result in additional charges or the inability to complete the service.
7. Liability
Rubbish Removal South London strives to provide safe and efficient rubbish removal services. However, we are not liable for:
- Damage to property caused by pre-existing conditions.
- Loss of personal items taken by the Customer.
- Delays caused by factors beyond our control, such as extreme weather or traffic conditions.
Our liability is limited to the total amount paid by the Customer for the services rendered.
8. Data Protection
We are committed to protecting your privacy. Personal data provided to us will be used solely for the purpose of delivering our services and will not be shared with third parties without your consent, except as required by law. For more details, please refer to our Privacy Policy.
9. Changes to Terms and Conditions
Rubbish Removal South London reserves the right to update these Terms and Conditions at any time. Any changes will be communicated to customers via email or through our website. Continued use of our services after such changes constitutes acceptance of the new terms.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Dispute Resolution
In the event of a dispute, we encourage the Customer to contact us directly to seek a resolution. If a satisfactory agreement cannot be reached, the dispute may be escalated to an independent mediator or legal authorities as deemed appropriate.
12. Acceptance of Terms
By engaging the services of Rubbish Removal South London, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
13. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.
14. Entire Agreement
These Terms and Conditions constitute the entire agreement between the Customer and Rubbish Removal South London regarding the services provided, superseding any prior agreements or understandings.
For any questions or further clarification regarding these Terms and Conditions, please feel free to contact our customer service team.